Summary/Responsibilities of this position:

As a Central Market Floral Designer, you’ll ensure your Store’s design sense throughout the department, design and execute merchandising
programs, and provide superior customer service to increase customer loyalty and sales revenue. .

Once you’re eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on
quality and Customer service. “Partner-owned” means our most important resources—People—drive the innovation, growth,
and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do you have a:
HEART FOR PEOPLE… strong customer service and interpersonal skills?
HEAD FOR BUSINESS… creativity combined with merchandising know-how?
PASSION FOR RESULTS… willingness to go above and beyond to help your Customers, while increasing department sales?
We are looking for:
− an ability to work in a fast-paced environment while keeping focused on the Customer
− dependability and attention to detail

What is the work?
Customer Service / Sales:
− Provides superior customer service, and a variety of fresh, quality products
− Designs / executes merchandising programs; ensures “design sense” in floral merchandising throughout department
− Designs floral arrangements for weddings, funerals / memorials, seasonal, and day-to-day sales
− Consults with brides on pricing; maintains regular communication through event execution
− Consults on pricing for other events; coordinates flower / related supply ordering
− Tracks seasonal record when appropriate
− Takes in-person and phone orders; answers customer product-related questions; assists with selections
− Uses suggestive selling techniques that meet customer needs and build department sales; merchandises product effectively
− Complies with Central Market/H-E-B food safety and sanitation standards, and department and Store SOPs
− Properly maintains / operates all equipment; cleans / sanitizes display cases and equipment
− Assists in technical areas as needed
What is your background?
− Minimum age 21(mandatory)
− High school diploma, or equivalent
− 1+ years of experience
− Completion of Safety training and Company Orientation (upon hire)
Do you have what it takes to be a fit as an Central Market Floral Designer?
− Strong customer service and interpersonal skills
− Reading and verbal / written communication skills
− Planning and organizing skills; attention to detail
Can you…
− Function in a fast-paced, retail environment, in detailed and precise tasks
− Work with Customers, staying attentive to their needs
− Constantly* stand, reach at waist, walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat,
crouch, kneel, push / pull with arms
− Occasionally be exposed to moving mechanical parts; fumes or airborne particles, and toxic / caustic chemicals
− Demonstrate the ability to lift up to 75 lbs, and push / pull heavy loads
* While there may be exceptions, the measurements noted are generally defined as—Constantly: 5.5+ hours per 8-hour day;
Frequently: 2.5 – 5.5 hours per 8-hour day; Occasionally: 0 – 2.5 hours per 8-hour day
** It is Partners’ responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull,
and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for
assistance from another Partner or a manager.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions