SUMMARY of the position:
Works under general supervision. Relies on experience and judgment to plan and accomplish assigned goals. Duties and tasks reflect substantial variety and complexity. Applies a mastery of skills in area of specialization. Serves as a resource to others in the resolution of complex problems and issues.

RESPONSIBILITIES of the position:
- Performs all duties of rep and specialist as required
- Must be able to measure, mix, shape, score and bake a variety of breads from scratch
- Must be able to produce a variety of breads from scratch including Artisan pan breads, natural fermented breads, and hearth breads; This includes mixing, shaping, scoring, and baking of all bread products
- Must be able to produce a variety of Pan Dulce Pastries from scratch
- Ensures quality control of all products before sending to sales floor
- Ensures baked and fried product reaches the showcase and tables at the prescribed times
- Maintains sanitation in work area
- Properly tops and finishes all baked goods to create a fresh and appetizing presentation
- Maintains product integrity through proper: storing, handling, proofing, -planning/breaking out of all baked goods
- Ensures that all products comply with Company code dating policy
- Ensure productivity standards are met without compromising product quality
- Organizes back storage room, freezer, walk-in, and production area
- Reads and executes daily production list
- Assists with inventory control to include loading, unloading, moving and storing products
- Assist customers with any bakery products or purchases
- Makes regular announcements to inform customers of freshly baked product
- Ensures all potentially hazardous foods (PHF) are maintained under the appropriate ambient temperatures
- Complies with the company food safety and sanitation standard
- Uses suggestive selling techniques to meet customer needs and to build department sales
- Trains future Artisan Bread Experts
- Performs as a team member of the bakery to help ensure a safe, clean and productive operation.
- Ability to work a flexible schedule to include overnight shifts (weekends & holidays)

EDUCATION and experience preferred:
- 3+ more years of experience in the area of specialization preferred
- 6-12 months experience with scratch baking including mixing, shaping, and baking
- Knowledge and use of Baking equipment - ovens; mixers; etc.
- Good Customer Service Skills
- Reading and Writing Skills
- Communication/Interpersonal skills
- Knowledge of H-E-B Systems
- Bake Works & Fry Works Training
- Food Sanitation and Safety Training

PHYSICAL and other requirements:
- Standing with light to moderate lifting (50 lbs)
- Fast paced, demanding environment which requires care and attention to detail
- Exposure to extreme heat from ovens and fryers, and cold from freezers and coolers
- Ability to bend, reach, kneel, squat
- Able to stand for long periods of time
- Able to push/pull heavy loads

05-2008